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ComputerWeekly: IT services and outsourcing

French aeronautics and aerospace manufacturer optimises datacentres
Tue, 27 Jun 2017 07:38:56 EDT
High-tech manufacturer outsources datacentre management to support its digital transformation

IT contractor-led campaign to crowdfund legal challenge to IR35 reforms goes live
Tue, 27 Jun 2017 05:03:37 EDT
Public sector contractors urged to back campaign to explore legal challenge to revamped IR35 tax avoidance rules

Dubai-based logistics company automates backup through cloud
Mon, 26 Jun 2017 19:30:11 EDT
Cloud backup and storage automation are key to supporting expansion at Middle East logistics company, CWT-SML

AA blames password reset email glitch on ‘internal error’
Mon, 26 Jun 2017 09:58:41 EDT
Automobile Association apologises for sending out password reset confirmation emails to a small selection of customers in error, which led some to assume the company may have been hacked

News UK dumps tape for backup with Zadara cloud storage
Mon, 26 Jun 2017 06:51:11 EDT
News publishing corporation saves up to 40% on hardware and software costs by switching in-house hardware for a cloud-first policy, using Zadara cloud storage as a backup target

Court ruling on Apple’s Irish datacentre planning dispute delayed by ‘shortage of judges’
Mon, 26 Jun 2017 06:45:52 EDT
The outcome of a judicial review into Apple's plans to build a datacentre in County Galway was delayed on Friday 23 June because of a shortage of judges, it has emerged

Why entrepreneurship is the only escape from AI-fuelled unemployment
Fri, 23 Jun 2017 11:00:41 EDT
Mark Carney, governor of the Bank of England, predicts up to 15m people could lose their jobs due to AI. Society must adapt

Cloud firm gets Infinidat hybrid flash to save £250,000 on storage
Thu, 22 Jun 2017 11:45:09 EDT
Brightsolid replaced EMC and NetApp storage with 1.2PB of Infinidat hybrid flash to help win council contract that saw local authority save £250,000 in yearly storage costs

Best of VMworld Awards 2017 nominations now open until 18 August
Thu, 22 Jun 2017 11:11:31 EDT
Read the criteria for the Best of VMworld Europe User Awards and find out how to submit your nomination

British Army draws on infrastructure refresh and automation to power DevOps drive
Thu, 22 Jun 2017 10:59:48 EDT
Army opens up about how a move to adopt a software-defined datacentre setup has helped DevOps to take hold in the organisation

Almost 10% of Londoners still unconnected, says report
Tue, 20 Jun 2017 07:15:33 EDT
On the second annual World Wi-Fi Day, a survey claims substantial numbers of people in the world’s largest cities are still languishing in the digital slow lane

Analyst tips Microsoft Azure to overtake AWS as cloud revenue market leader in 2017
Tue, 20 Jun 2017 06:25:47 EDT
US analyst house Pacific Crest claims Microsoft is on course to surpass AWS in revenue terms later this year

Salford City Council adopts Microsoft Azure to deliver hybrid cloud vision
Tue, 20 Jun 2017 05:00:34 EDT
Greater Manchester-based local authority, Salford City Council, is following up its foray into private cloud by adopting Microsoft Azure

Hovis boosts job applications after HR tech roll-out
Mon, 19 Jun 2017 22:00:37 EDT
Baker and flour miller expects a quick payback from HR technology project

Managed crowdsourcing model: Another ‘made in China’ idea
Mon, 19 Jun 2017 04:35:33 EDT
Chinese suppliers are using managed crowdsourcing to help them provide high-volume services to their customers

Majority of Brits would use artificial intelligence, survey finds
Thu, 15 Jun 2017 04:15:24 EDT
The level of trust for using artificial intelligence for customer services has increased among British people, although they may have little choice as businesses flock towards the technology

British Airways to outsource contact centre work
Wed, 14 Jun 2017 09:15:00 EDT
British Airways is evaluating technologies from an outsourcing company as an option to replace contact centre staff

Lancaster University begins datacentre research to establish cloud latency causes
Wed, 14 Jun 2017 05:28:36 EDT
Researchers, in collaboration with Microsoft and others, want to stamp out data processing delays in datacentres to improve user experience and energy efficiency

UAE telco Etisalat to pilot 5G
Tue, 13 Jun 2017 04:47:12 EDT
CTO says company is committed to trials and commercial launch of 5G in the UAE and the rest of the Middle East

Wickes customers hit by ‘system-wide’ online ordering problems
Mon, 12 Jun 2017 08:59:50 EDT
Computer Weekly understands a “system-wide” issue is affecting the home improvement firm's online delivery bookings, as well as its click-and-collect services

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